Samadhan Mishra · AI Product Consulting

Building an AI Product Practice Operating Model

Case study: standing up AI product practice—roles, rituals, evals, and portfolio governance—for teams shipping multiple AI initiatives.

Context

A product organization ran parallel AI pilots without shared standards for quality, cost, or release governance.

Business problem

Teams chose models ad hoc, skipped evals, and could not compare initiatives on business impact or operational risk.

User or operational pain

Leadership lacked a portfolio view; engineers and PMs duplicated learnings; customer-facing features shipped with inconsistent safety posture.

Product intervention

An operating model with intake criteria, model selection memo templates, eval rubrics, tiering strategy, and executive review cadence.

AI capability used

Cross-cutting patterns for RAG, agents, and copilots with shared observability and cost attribution by feature.

Samadhan's role

Samadhan advised on operating model, templates, and leadership rituals—grounded in production experience from HealthTech AI portfolios.

Business outcome

Faster decisions, fewer repeated failures, and clearer accountability from experiment to production.

Lessons for other companies

AI scale is an operating model problem. Templates and governance beat heroics.

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