Claims Automation Platform
Automated adjudication and reimbursement for TPA operations — ML-driven decisions, 60% TAT reduction, and 99% settlement accuracy in payment processing.
Themes: InsurTech, AI/ML, claims adjudication, workflow automation.
Portfolio Overview
This portfolio highlights representative work themes and product thinking areas. It avoids confidential implementation details and focuses on problem spaces, product direction, operating model, and capability evidence.
Career Metrics
Documented portfolio and career outcomes — not projected claims.
₹20M+
GMV driven
60%
Claims TAT reduced
99%
Settlement accuracy
AI-led Digital Transformation Work
Proven career and product portfolio — HealthTech AI, claims automation, and enterprise platforms.
Healthcare Payment & Settlement Automation
Payment processing and settlement automation for health-insurance flows — reconciliation cut from days to hours with 99% accuracy.
Themes: InsurTech, payments, reconciliation, TPA operations.
Student Engagement Platform (EdTech SaaS)
Institutional engagement and relationship management — EdTech SaaS scaled from 150 to 500+ institutional clients (233% growth in 2.5 years).
Themes: EdTech, SaaS, institutional growth, engagement platforms.
Enrollment & Admissions Platform
Enrollment and student lifecycle platform for 300+ colleges and universities — 500K+ applications annually with OCR-based document automation.
Themes: EdTech, admissions, OCR, white-label SaaS.
AMP Email Collections (Enterprise FinTech)
First-to-market AMP email feature for collection analysts — interactive, dynamic B2B workflows inside email.
Themes: FinTech, enterprise SaaS, AMP email, collections automation.
Autonomous Collections (Enterprise FinTech SaaS)
Product experience in FinTech SaaS and autonomous collections — enterprise workflow automation, receivables intelligence, and B2B product execution.
Themes: FinTech, collections automation, enterprise SaaS.
Enterprise Workflow Automation & HealthTech AI
Intelligent automation, cognitive workflows, agentic workflow mapping, and AI education platform planning.
A. AI-Powered Cognitive Decision Engine & Core Workflow Platform
Product and platform thinking around cognitive automation, OCR, document categorization, medical and billing digitization, rule evaluation, decision support, and operator workflows on the core insurance platform.
My role: Product leadership, workflow design, stakeholder alignment, roadmap thinking, PRDs, and AI-assisted operating model design.
Themes:
- AI decision support, cognitive queue, maker-checker model
- TAT reduction, productivity improvement, auditability
B. Pre-Auth COE Transformation
Work around reducing Pre-Auth AHT, improving Fresh and Discharge TAT, increasing processor productivity, rule sequencing, auto-allocation, insurer concurrence automation, and workflow governance.
My role: Product lead for workflow modernization, metrics thinking, operational alignment, system design, and execution governance.
Themes: TAT, productivity, claims operations, decision support, rule engine, human-in-the-loop controls.
C. Network Claims / OPD / FinOps / Audit Workflow Intelligence
Process analysis and AI-agent mapping across claims, OPD reimbursement, FinOps, customer service, and audit workflows.
My role: Converting operational tasks into structured workflows, automation candidates, AI-agent mappings, and implementation-ready product views.
Themes: Process intelligence, workflow automation, agentic scope mapping, operational productivity.
D. AI Learning Platform for Schools
An AI education platform initiative for schools focused on structured AI curriculum, learner journeys, teacher enablement, project-based learning, LMS-aligned delivery, certification, and practical AI adoption for school ecosystems.
My role: Product vision, business requirement definition, feature scoping, learning-path design, platform planning, stakeholder presentation planning, website positioning, and build roadmap thinking.
Themes: AI education, school learning, curriculum design, LMS integration, certification, B2B EdTech, practical AI learning.
E. Smoking Tracker — Behaviour Tracking and Habit Reduction Product
A habit-tracking product concept focused on helping users monitor smoking frequency, identify triggers, understand consumption patterns, and gradually reduce smoking through structured tracking, nudges, streaks, and progress visibility.
My role: Product thinking, feature definition, user journey design, behaviour-change workflow mapping, progress dashboard thinking, and practical health-tech style product planning.
Themes: Habit tracking, behavioural nudges, personal health, progress dashboards, user retention, trigger analysis, reduction planning.
F. Autonomous Collections (Enterprise FinTech SaaS)
Product experience in FinTech SaaS and autonomous collections, focused on enterprise workflow automation, receivables intelligence, and product execution in a B2B SaaS context.
My role: Product management experience in enterprise SaaS.
Themes: FinTech, collections automation, enterprise SaaS, workflow intelligence.
Capability Matrix
Operating Style
Structured problem decomposition
Strong PRD/spec orientation
Business + technology bridge
Metrics-first execution
AI-native but control-aware
Human-in-the-loop where required
Preference for tables, workflows, diagrams and clear ownership
Ability to convert operational processes into product systems